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Can I transfer to you from another host?
Sure. We would be honored to have you as a client. Most of your products should transfer...
Do you charge for system updates?
No we don't. All updates to our system are released for FREE and you can actually install them...
Do your services require a contract?
No way! We are all about freedom. You pay month to month. If you ever need to cancel, just say...
How can I change the way that I pay for my services?
You can easily change your payment type when choosing to make a payment for an invoice. Simply...
How do I cancel my services?
To cancel your plan you simply need to log in to the billing system. Click on your packages and...
How does the Free Migration work?
Our free migration service is simple. You contact us at support@supportHQ.net and let us know you...
How often will I be charged?
You will be charged based on what package you signed up for. If you signed up for a yearly plan...
My questions is not answered here. What should I do?
If you have questions about how to manage your store please refer to the instructional videos in...
What is a "Paper Charge" and why would I receive it?
SupportHQ is a completely electronic business. This means that we send ALL invoices, receipts,...
What package is right for me?
Just ask us if you are unsure. And keep in mind is that you can upgrade or downgrade your plan as...
When will I be charged for my services?
If you signed up to be charged automatically, your payment will come out of your account on the...
Where can I buy a domain name?
We will gladly register a domain of your choice in your name and configure it to point to our...
Where do I start with the sign up process?
We have three starting paths: ~I am buying a domain from SupportHQ.We can gladly register a...
Will you host adult or other questionable content?
Under no circumstances can we host ANY material that is not family friendly. If you wouldn't show...

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